We are a customer first type of company. So we give utmost importance to the quality of customer service. We take all the measures in order form our clients to face any issues like long wait time and leaving voice messages. To achieve this we have special arrangements for our clients.
When a merchant signs up for our services, we introduce him with a support officer. This person is dedicated support provider for the specific merchant. The officer keeps a record of everything such as merchant's processing requirements and the historical data such as the issues that client has faced previously.
This enables the officer to provide fast solutions to the problems.
Since this person is dedicated support provider our merchants don't face any delay in response. There is no delay in solution either. This is a best that any provider can do for their merchants.
When a merchant signs up for our services, we introduce him with a support officer. This person is dedicated support provider for the specific merchant. The officer keeps a record of everything such as merchant's processing requirements and the historical data such as the issues that client has faced previously.
This enables the officer to provide fast solutions to the problems.
Since this person is dedicated support provider our merchants don't face any delay in response. There is no delay in solution either. This is a best that any provider can do for their merchants.
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