This is a unique type of service which we call concierge service. When a merchant signs up with us for our merchant service then we introduce the merchant with our officer.
This officer is now your point of contact for all your processing needs. Benefits of having this one person as your support person are many.
Since this person is assigned to the merchant to address any issues. This officer is well aware of the system that you are using. This person keeps a record of all the issues that you have faced previously and hence is always fast on finding the resolution to the problem.
There also is no wait time when you call the support because this man is the only point of contact for you.
This kind of support is unique in the industry. Our clients just love the way we are serving them.
This officer is now your point of contact for all your processing needs. Benefits of having this one person as your support person are many.
Since this person is assigned to the merchant to address any issues. This officer is well aware of the system that you are using. This person keeps a record of all the issues that you have faced previously and hence is always fast on finding the resolution to the problem.
There also is no wait time when you call the support because this man is the only point of contact for you.
This kind of support is unique in the industry. Our clients just love the way we are serving them.